Consulting
Process Improvement and Change Management - Tailored Solutions for You

Welcome
I am Norbert Schuster, your Business Coach and Lean & Six Sigma Consultant
As an expert in process improvement (Lean & Six Sigma) and change management, I offer customised solutions for your company. I help you to design more efficient processes, overcome obstacles and implement sustainable change.
I offer you a wealth of experience from 20 years in senior positions in industry with a specialisation in process improvement (Lean & Six Sigma). As a Lean & Six Sigma Masterblackbelt, I have led numerous complex improvement projects myself and conducted a large number of training and project coaching sessions for greenbelts and blackbelts.
So if you want to train your employees in Lean & Six Sigma or have a specific process improvement topic, please take a closer look at my offer.
Improve the effectiveness and efficiency of your company with a customised approach for process improvement
Consulting Offer
Consulting
- Are your customers complaining about the service, but you don't know why?
- Costs are getting out of control, and you don't know where you can find levers to increase efficiency?
- Would you like to better utilise your machinery?
- Have you been struggling with recurring faults or defects for a long time?
Regardless of whether you want to improve customer satisfaction or reduce costs: Process improvement using the Lean & Six Sigma toolbox is the answer!
Lean Six Sigma combines the strengths of Six Sigma and Lean Management.
- It uses statistical methods to improve processes and reduce waste at the same time.
- Companies that apply Lean Six Sigma achieve better results in terms of quality, efficiency and customer satisfaction.
- The combination of Six Sigma and Lean enables a holistic approach to process optimisation.
Focus areas
Trainings:
- Yellowbelt and Greenbelt Trainings
- Champion & Sponsor Trainings
- Project coaching
Projects:
- Shopfloor Management
- KAIZEN
- DMAIC Projects
Steps
- Contact by e-mail or telephone
- Free preliminary discussion (telephone, Skype, or Zoom)
- Preparation of a customised offer
- Decision as to whether a collaboration will materialise
- Provision of the consulting/training service defined in the offer with predefined success criteria
Framework Conditions
- Times: You can reach me Monday to Friday from 9:00h - 19:00h
- Duration: An engagement in your company can last from 1 day to 6 months (depending on the issue)
- Location: Training can take place via video conference (Zoom), on site or as a hybrid event. For specific process improvement projects, I come on site
- Costs: Das Honorar wird auf Basis des Tagessatzes von 1000,-€ in Rechnung gestellt. Eventuell anfallende Spesen werde gesondert nach den entstandenen Kosten abgerechnet.
- Languages: I offer my services in German or English